Summary
Virgin Bingo is the bingo brand associated with the Virgin Group of companies. The online bingo room distinguishes itself from the other Virtue Fusion bingo rooms by offering V*Points, loyalty points for Virgin sister companies (for example Virgin Atlantic) and by having their own in-house, and responsive, customer service team.
Background
Virgin Bingo is the brand associated with Richard Branson's Virgin Group of companies. After a series of false starts with weaker bingo software providers, Virgin Bingo has now moved to the Virtue Bingo software platform and can now be recommended as a bingo room to play at.
If you follow the online bingo market you'll be aware that an increasing number of operators have chosen Virtue Fusion over Parlay and St. Minver software. There's good reason for that - the software is great, liquidity is shared across the rooms and operators can customise their own promotions.
Virgin Bingo will be able to distinguish themselves from other Virtue Fusion rooms by their brand association with Virgin and the fact they offer V*Points based on your play which means that you can earn points playing bingo and then redeem these for products like Virgin Atlantic flights.
Software
Virgin Bingo's website is everything you'd expect from an online bingo room. It's fun, friendly and welcoming, whilst at the same time being clear and easy to navigate.
Community
Virgin Bingo places great emphasis on community, and the bingo rooms are great for meeting and chatting with other roomies.
CMs
CMs at Virgin Bingo are friendly and approachable.
Customer Service
Virgin Bingo's management team recently took the decision to move their customer service team in-house. The advantage this has is that the customer service agents sit next to the marketing and management team, so if they can't fix your problem they will be able to find out what the solution is by walking over to their colleagues in the same office. This might not sound like a big deal, but trust us, in the i-gaming world this is a big deal and it is great to see this implemented so well at Virgin Bingo.
Test them out!
Virgin Bingo Customer Suppoert Team
email: help@virgingames.com
phone (UK): 0800 915 6060
phone (Intl): +44 (0) 20 8237 1590
post: Virgin Bingo
c/o Virgin Games,
Landmark House,
Hammersmith Bridge Road,
London W6 9DR
Introductory Offer
The new user offer at Virgin Bingo is £100 free cash matched at 100%. i.e. deposit £100 and get £100 free.
Games Selections
Virgin Bingo has all your favourite slots games and some custom bingo rooms.
Here is how Virgin describes the rooms:
- 90-ball Bingo (Necker Island & Marrakesh)
Play in a bingo room that’s as luxurious as Richard’s very own tropical paradise, Necker Island, or rock the Kasbah, by playing in the bustling and colourful room, Marrakesh. With three prizes to win on every bingo game (1 line, 2 lines and Full House), there’s plenty of opportunity to walk away with some cash. It’s traditional 90-ball bingo, where you compete to be the first player to mark off a horizontal line of numbers from your ticket. To win the 2 line prize, you need to be the first player to mark off two horizontal lines on any one ticket. The winner of the Full House is then the first to mark off all 15 numbers on any one ticket.
- 90-ball Speed Bingo (Virgin Galactic)
It’s Bingo, Jim, but not as we know it! Play bingo at warp-speed by joining the Virgin Galactic room, where games are blasting off every two minutes. There’s the usual three prizes to win, with players competing to win the 1 line, 2 line and Full House jackpots.
- 75-ball Bingo (Miami)
Grab your sunglasses and hit the beach as Virgin Bingo are taking their 75-ball bingo out to the sunny shores of Miami. There’s 5 prizes to play for on every game - 1 lines, 2 lines, 3 lines, 4 lines and 5 lines. The player who is the first to mark all the numbers called displayed in vertical, horizontal or diagonal line on any of their tickets win the 1 line prize. To win the 2 lines prize, the player must have all the numbers called on 2 horizontal lines of the same ticket, the 3 line winner must mark off 3 horizontal lines, and the 4 line winner marking off 4 horizontal lines. To claim the 5 line prize, all numbered squares must be marked off the ticket.
- 80-ball Bingo (Ulusaba)
Play in Sir Richard’s very own private game reserve, Ulusaba, for some classic 80-ball bingo. Each ticket you buy contains 16 numbers, with three different types of games being played throughout the day. When playing a line and corner game, the player wins the full pot by being first to mark off any row, column, 4 corners or 4 centre squares.
In a line and house game, the prize money is split into two prizes, the first prize going to the player who marks off any line, and the full house awarded to the player first to mark off all 16 numbers. On the 4 line game, prizes are split into 1 line, 2 lines, 3 lines and a Full House prize, with 4 separate chances of winning.
Promotion
Virgin Bingo has a number of promotions at its site including some strong Win a Holiday promotions. To see the current promotions click here
Our Verdict
VirginBingo might be late to the party but we believe they will succeed in becoming one of Virtue Fusion's biggest online bingo operators.
The team at Virgin Bingo have started with rock solid customer service and are now opening the floodgates on a huge range of promos from across the Virgin Group.
It will be rewarding to play online bingo at Virgin Bingo and we recommend you open an account today!